KOINTECH and its affiliates (hereinafter, "we", "us" or "our") are committed to protecting and respecting your privacy.
This Privacy Policy (together with our Terms of Use) governs our collection, processing and use of our Users' and visitors of our Sites' Personal Information.
We may collect your Personal Information if you use kointech.online and open an Account to use the Platform or perform any Transactions on the Platform. This is defined as collection for the purpose of provision of service(s) to you in accordance with our Terms of Use. Please note that if you refuse to share your Personal Information for this purpose we will not be able to provide our services to you.
We will process your Personal Information only for the purpose(s) of providing to you the service(s) that you ask us to provide you, to satisfy the legal obligations stemming from regulatory obligations that arise from providing you the service(s) and our legitimate interest.
Based on our legal obligations and legitimate interest we may request other documents for your identity verification and the sources of your funds confirmation for the purposes of money laundering and fraud prevention.
Please note that our services are exclusively offered to individuals at least 18 years old. We do not process any Personal Information of children under this age.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns and will not be used to identify any individual unless that same individual.
We use a browser feature known as a "cookie", which assigns a unique identification to your computer. Cookies are typically stored on your computer's hard drive. Information collected from cookies is used by us to evaluate the effectiveness of our Sites, analyse trends, and administer the Platform. The information collected from cookies allows us to determine such things as which parts of our Sites are most visited and difficulties our visitors may experience in accessing our Sites. With this knowledge, we can improve the quality of your experience on the Platform by recognising and delivering more of the most desired features and information, as well as by resolving access difficulties.
You have the right to access your Personal Information and to require the correction, updating and blocking of inaccurate and/or incorrect data by sending an email to us, or where possible, you can do these actions in your account profile page yourself.
You may also request the erasure of both the Account and Personal Information by sending an email to us. kointech.online will action your request, unless we have a legal or regulatory obligation or overriding legitimate interest to store your Personal Information (for instance, in cases you have performed transactions).
You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
To ensure the confidentiality, integrity and availability of your information to yourself, we may request you to confirm your identity by providing identification documentation and/or other methods prior to assisting you in exercising any of your rights.
In the carrying out of our services we may use automated processing and profiling to reduce the risks of fraud, money laundering and abuse of our services. Through this automated processing, we carry out an analysis of your identification, transactional and behavioural patterns.
We have implemented technical and organisational security measures to ensure maximum safety and security of our services and also the confidentiality, integrity and accountability of your Personal Information and to protect your Personal Information from loss, misuse, alteration or destruction.
We conduct testing, assessment and evaluation of our technical and organisational measures effectiveness on a regular basis. Technical and organisational security measures in place will, from time to time, be reviewed in line with legal and technical developments.
In the event of a personal data breach or the failure of the measures of protection of such information we will immediately notify you without undue delay.
There may be links from our Sites to other sites and resources provided by third parties. This Privacy Policy applies only to our Sites. Accessing those third-party sites or sources requires you to leave our Sites.
We do not control those third party sites or any of the content contained therein and you agree that we are in no way responsible or liable for any of those third party sites, including, without limitation, their content, policies, failures, promotions, products, services or actions and/or any damages, losses, failures or problems caused by, related to or arising from those sites. We encourage you to review all policies, rules, terms and regulations, including the privacy policies, of each site that you visit.
Our Sites policies, content, information, promotions, disclosures, disclaimers and features may be revised, modified, updated, and/or supplemented at any time and without prior notice at our sole and absolute discretion. If we change this Privacy Policy, we will take steps to notify all users by a notice on our Site and will post the amended Privacy Policy on our Site.
If we consider that your rights may be affected by any such changes, we will request you to confirm your consideration and acceptance prior to continue our relationship with you.
Please be notified that kointech.online is not in any partnership with entities who represent themselves as customer support agents, providing customer support services via phone and/or social media and promise to help solve your issues for money. Remember - customer support is provided only via the kointech.online website.
If you discovered what you believe is a fraud, phishing, or scam which impersonates KOINTECH, please contact us immediately.